E-Commerce Success Depends on Collaboration

E-Commerce Success Depends on Collaboration

Delivering an integrated digital service that meets your customers’ expectations depends upon effective collaboration between your digital teams and other departments and stakeholders. From a structural point of view, there’s value in assigning a dedicated team and team leader to each major customer journey. These cross-unit teams should also include representatives from across your different channels, as well as from supporting teams such as marketing.

Read the full article on cxm.co.uk

The Power of Negative Space

The Power of Negative Space

Same as traditional art, objects in graphical user interfaces also require negative space  – text, buttons, logos and other objects need room to breath. All good user interfaces incorporate proper white space values into all page elements from top to bottom. (…) The white space on a page can be every bit as important as the space occupied by UI elements because even empty space serves a purpose and supports the visual integrity of a layout. 

Read the full article by Nick Babich on babich.biz